Need help ?Address: 761 Bay Street,
Toronto, ON M5G 2R2Email: [email protected] Phone: (647) 677-9198
Toronto, ON M5G 2R2Email: [email protected] Phone: (647) 677-9198
Privacy policy
This Privacy Policy explains how www.capelin-crew.com (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.
For any questions about this policy, to inquire further about our privacy practices, or to file a complaint, please reach out to us.
You can contact us via email at [email protected] or by mail using the details below:
761 Bay Street, Toronto, ON, M5G2R2, Canada
When you access the Site, we gather certain data related to your device, your interactions with the Site, and necessary information for processing your orders. If you contact us for customer support, we may also collect additional details.
We define any information pertaining to an identifiable individual (including the categories below) as “Personal Information.” Here is a breakdown of what we collect and the purpose for its collection.
| Category | Details |
| Purpose | To properly load the Site for you and to analyze Site usage to enhance our service. |
| Source | Automatically collected when you browse the Site, using technologies like cookies, log files, web beacons, and pixels. |
| Disclosure | Shared with our processor, Shopify |
| Data Collected | Your web browser version, IP address, time zone, cookie data, pages/products you view, search terms, and your overall interaction with the Site. |
| Category | Details |
| Purpose | To provide you with products and services (fulfilling our contract), to process payments, arrange shipping, send invoices/confirmations, communicate with you, screen orders for fraud, and, consistent with your preferences, send you marketing related to our offerings. |
| Source | Directly collected from you during the purchase process. |
| Disclosure | Shared with our processor, Shopify |
| Data Collected | Your name, billing and shipping addresses, payment information (including credit card numbers, email address, and phone number. |
| Category | Details |
| Purpose | To efficiently provide you with customer support. |
| Source | Collected from you when you initiate support contact. |
| Disclosure | N.A |
| Data Collected | Chat history with customer support. This may include modifications to or additions to the above-listed information as needed for resolution. |
The Site is not designed for children under the age of 14. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and suspect your child has provided us with Personal Information, please contact us at the address above to request its deletion.
We partner with various service providers to help us operate our business, fulfill your orders, and provide our services. For instance:
We rely on Shopify to host and power our online store. You can review how Shopify manages your Personal Information here: https://www.shopify.com/legal/privacy.
We may be required to share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request, or to otherwise defend our rights.
We utilize your Personal Information to deliver targeted advertising and marketing communications that we believe align with your interests. Examples of this include:
We use Google Analytics to understand how our customers interact with the Site. For details on how Google uses your Personal Information, see: https://www.google.com/intl/en/policies/privacy/. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
We share data about your Site usage, purchases, and responses to our ads on other platforms with our advertising partners. This sharing is done either directly or, in some instances, through cookies (which may require your consent based on your location).
We employ Shopify Audiences to help us place ads on other websites, targeting buyers who have purchased from other Shopify merchants and who may be interested in our offerings. We also share your Site usage, purchase history, and associated email address with Shopify Audiences, which may lead to offers from other Shopify merchants.
For a better understanding of how targeted advertising functions, you can check out the Network Advertising Initiative’s (“NAI”) educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You have the option to opt out of targeted advertising through the following links:1
FACEBOOK - https://www.facebook.com/settings/?tab=ads2
GOOGLE - https://www.google.com/settings/ads/anonymous3
BING - https://advertise.bingads.microsoft4.com/en-us/resources/policies/personalized-ads
We primarily use your Personal Information to deliver our services to you. This includes presenting products for sale, processing transactions, managing order fulfillment and shipping, and providing updates on new services and promotions.
If you are a resident of the European Economic Area (“EEA”), we process your personal information under the General Data Protection Regulation (“GDPR”) based on the following legal grounds:
Your explicit consent;
The necessity for performing the contract between you and the Site;
Our compliance with legal mandates;
To protect your critical interests;
To execute a task carried out in the public interest;
For our legitimate interests, provided these do not override your fundamental rights and freedoms.
When you place an order, we will keep your Personal Information on file until you ask us to erase it. Please refer to the ‘Your rights’ section below for more on your right to erasure.
If you are an EEA resident, you have the right to challenge processing that relies solely on automated decision-making (including profiling) if it significantly affects you or has a legal impact on you.
We DO NOT engage in fully automated decision-making that produces a legal or otherwise significant effect using customer data.
Our processor, Shopify, uses limited automated decision-making for fraud prevention, which does not have a legal or significant effect on you. This includes:
A temporary blacklist of IP addresses linked to repeated failed transactions (persists for a few hours).
A temporary blacklist of credit cards associated with blacklisted IP addresses (persists for a few days).
If you reside in the EEA, you are entitled to access the Personal Information we hold about you, to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us using the information provided under "Contact Us."
Please note that your Personal Information will initially be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers adhere to the GDPR, consult Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a California resident, you have the right to access the Personal Information we hold about you (known as the ‘Right to Know’), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us through the provided contact information.
If you wish to designate an authorized agent to submit these req10uests on your behalf, please contact us at the address listed above.
A cookie is a small data file placed on your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media/content cookies.
Cookies improve your experience by remembering your preferences and actions (like login details or region selection), saving you the hassle of re-entering this information. They also give us insight into site usage, such as whether a visitor is new or frequent.
We use the following cookies to optimize your experience and deliver our services:
| Name | Function | Duration |
| _ab | Used in connection with admin access. | 2y |
| _secure_session_id | Used for storefront navigation. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Manages customer privacy settings. | 1y |
| _shopify_tm | Manages customer privacy settings. | 30min |
| _shopify_tw | Manages customer privacy settings. | 2w |
| _storefront_u | Facilitates updating customer account info. | 1min |
| *tracking_consent | Tracks consent preferences.11 | 1y12 |
| c13 | Used in connection with checkout.14 | 1y15 |
| cart16 | Used in connection with shopping cart.17 | 2w18 |
| cart_currency19 | Used in connection with shopping cart.20 | 2w21 |
| cart_sig22 | Used in connection with checkout.23 | 2w24 |
| cart_ts25 | Used in connection with checkout.26 | 2w27 |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout28 | Used in connection with checkout.29 | session30 |
| keep_alive31 | Used for buyer localization.32 | 2w33 |
| master_device_id34 | Used in connection with merchant login.35 | 2y36 |
| previous_step37 | Used in connection with checko38ut. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on values |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout39 | Used in connection with checkout.40 | 1y41 |
| checkout_one_experiment42 | Used in connection with checkout.43 | session44 |
| checkout_session_lookup45 | Used in connection with checkout.46 | 3w47 |
| checkout_session_token*<<token>>48 | Used in connection with checkout.49 | 3w50 |
| identity-state51 | Used in connection with customer authentication.52 | 24h53 |
| identity-state-<<token>>54 | Used in connection with cu55stomer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
| Name | Function | Duration |
| _landing_page | Tracks landing pages. | 2w |
| _orig_referrer | Tracks landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify marketing & referrals analytics. | 30min |
| _shopify_sa_t | Shopify marketing & referrals analytics. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
Cookies are either “persistent” (lasting until they expire or are manually deleted) or “session” (expiring when you end your browsing session). Most of our cookies are persistent, typically expiring between 30 minutes and two years after being downloaded.
You can manage your cookie preferences through your browser settings, usually found in the “Tools” or “Preferences” menu. However, please be aware that blocking cookies may hinder your user experience and prevent full access to certain parts of our Site. For more information on managing or filtering cookies, you can visit resources such as: www.allaboutcookies.org.
Note that blocking cookies may not entirely prevent the sharing of information with third parties like advertising partners. To exercise your rights regarding information use by these parties, please follow the instructions in the “Behavioural Advertising” section.
Currently, there is no universal standard for how websites should respond to “Do Not Track” (DNT) signals. Therefore, we do not change our data collection and usage practices upon detecting a DNT signal from your browser.
We may update this Privacy Policy periodically to reflect changes in our operational procedures, as well as for legal or regulatory reasons.
As stated earlier, if you wish to file a complaint, please contact us by e-mail or mail using the details under “Contact Us.”
If you are not satisfied with our resolution of your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/].
Last updated: October 25, 2025
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