CapelinCrew | SHIPPING TERMS

Where can you ship and Where is my order shipped from?

Capelin-Crew now ships to over 100 countries via our international e-commerce partner (see below table for details). We ship to North America, Europe, UK, Ocean Pacific, South America. Our products are shipped directly from our warehouse in China.

 

You are shipping internationally, do customer needs to pay VAT and Import duty?

Our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). CapelinCrew cooperates with third party logistic partners that let us pay on our customers' behalf. In other words, duty and VAT are already paid before shipping. Capelin Crew does not let our customers worry about customs duties. If you get charged custom duty, please do not hesitate to get in touch with us. 

 

Shipping fee:
Condition Standard Shipping Expedited Delivery
Order value < CAD $100 CAD $30 (US $ 20) Not Available
Order value > CAD $100 Free CAD $30 (US $ 20)

 

It typically takes 1-2 business days to process once the order has been placed. Orders are processed Monday to Friday. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with the tracking number once the order has been shipped. For example, if the order is placed on Friday, it will be processed on Monday and shipped out starting from Monday. The holidays that may impact our processing times includes: Chinese New Year, New Year, Christmas, Labour Day Holiday, China National Holiday.

Shipping Time Table
North America Standard Delivery Times Expedited Delivery Times
United States 6-12 Business Days 5-8 Business Days
Canada 10-15 Business Days 3-7 Business Days
Europe Zone Standard Delivery Times Expedited Delivery Times
Austria 7-9 Business Days 6-8 Business Days
Belgium 6-10 Business Days  
Bulgaria 6-10 Business Days  
Croatia 6-10 Business Days  
Cyprus 6-10 Business Days  
Czech Republic 6-10 Business Days  
Denmark 6-10 Business Days  
Estonia 6-10 Business Days  
Finland 6-10 Business Days  
France 8-10 Business Days 5-8 Business Days
Germany 8-10 Business Days 5-8 Business Days
Gibraltar 6-10 Business Days  
Greece 6-10 Business Days  
Iceland 6-10 Business Days  
Ireland 6-10 Business Days  
Italy 6-9 Business Days 5-8 Business Days
Jersey 6-10 Business Days  
Latvia 6-10 Business Days  
Lithuania 6-10 Business Days  
Luxembourg 6-10 Business Days  
Malta 6-10 Business Days  
Monaco 6-10 Business Days  
Monaco 6-10 Business Days  
Netherlands 6-10 Business Days 6-8 Business Days
Norway 8-10 usiness Days  
Poland 6-10 Business Days 6-8 Business Days
Portugal 6-10 Business Days  
Romania 6-10 Business Days  
Russia 10-16 Business Days  
Slovakia 6-10 Business Days  
Slovenia 6-10 Business Days  
Spain 6-10 Business Days 5-8 Business Days
Sweden 8-12 Business Days  
Switzerland 6-10 Business Days  
United Kingdom 6-8 Business Days 3-5 Business Days
Latin America Standard Delivery Times Expedited Delivery Times
Chile 11-14 business days
Argentina 15-20 business days
Bolivia 15-20 business days  
Brazil 15-20 business days  
Colombia 15-20 business days  
Ecuador 15-20 business days  
Peru 15-20 business days
Uruguay 15-20 business days  
Asia Pacific Standard Delivery Times Expedited Delivery Times
Hong Kong 4-8 Business Days  
Japan 6-8 Business Days 3-7 Business Days
Korea 6-8 Business Days  
Macau 3-7 Business Days  
Malaysia 5-8 Business Days 3-7 Business Days
Singapore 4-7 Business Days 3-7 Business Days
Taiwan 3-7 Business Days  
Pacific Standard Delivery Times Expedited Delivery Times
Australia 5-10 Business Days 4-7 Business Days
New Zealand 6-10 Business Days 3-7 Business Days

 

Please email info@capelin-crew.com or message on WhatsAPP: +1 647-677-9198 if you require further assistance.