Bubble Unisex Anti-UV Lightweight Jacket

Dear Nivit,

We sincerely apologize for the frustration this situation has caused. The review link was sent automatically after your order’s initial dispatch, and we regret that it added to the confusion during this delay.

As communicated via email, your original package encountered an unexpected logistical issue and was lost in transit. We immediately began an investigation and, as promised, offered a full refund or a replacement jacket to resolve this fairly. We’ve since confirmed with you that a new jacket will be shipped, and we appreciate your patience as we make this right.

At CapelinCrew, our customers always come first, and we’re committed to ensuring you receive the quality service you deserve. If there’s anything further we can assist with, please don’t hesitate to contact us directly at info@capelin-crew.com.

Thank you for giving us the opportunity to address this.

The CapelinCrew Team